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FAQ

Questions, answered.

Everything you need to know about Heath. Can't find your answer? Contact us.

About Heath

What is Heath?

Heath is an AI guidance tool for anyone responsible for safety at work, whether that’s a supervisor, someone in HR, a business owner, or a safety professional. You start with “I have a question about…” Heath asks about your site, then answers from a curated playbook of field-tested programs, procedures and forms, plus OSHA regulations. It doesn’t stop at the minimum. It helps you plan the steps, people and timeline to actually get it done, and tells you when it’s time to bring in a qualified professional.

Who is Heath for?

Anyone responsible for keeping people safe at work: supervisors and team leads on the floor, HR teams, business owners and EHS professionals, from construction and manufacturing to warehousing, labs, energy and healthcare. Heath makes expert safety advice accessible to everyone, not just safety specialists.

Does Heath replace a safety professional?

No. Heath is guidance to help you think and work faster. It can be wrong or out of date, and it can't see your site. Check its advice against the current regulations and your company's programs, and bring in a qualified person for high-risk or site-specific decisions.

Where does Heath's guidance come from?

Heath combines field-tested safety methods, curated answers from experts alongisde publicly available regulations and standards, such as OSHA and EPA rules. When it looks something up on the web, it shows the sources it used so you can check them.

Who is behind Heath?

Heath is built by Heath Technologies, LLC, a North Carolina company founded by safety professionals. Read more on our About page.

What makes Heath different from other AI chat bots?

Heath isn't simply another AI chat bot. It was built to behave and respond like a human would. It doesn't respond by giving you the minnimum requirements it trys to help you identify the questions behind the question, ultimately leading you to a better result, more accurate picture and more complete process. Heath also meets you where you are. Its designed for the person who knows nothing about safety but has it as their role, and for the seasoned safety professional looking to help with making decisions. The apps foundation is built on a expert led, curated playbook of field-tested methods and references over 200+ principles in which it uses to answer your questions. This curation by experts in the field is like no other product, offering AI-powered guidance like no other application on the market.

Using Heath

How do I get access?

Create an account with your email or Google. Every new account starts with the 7-day Pro trial.

How much does Heath cost?

Standard is $8 a month and Pro is $20 a month, plus tax. Every new account starts with a 7-day free trial of Pro. See Pricing.

Can Heath write documents?

Yes. Heath can turn a conversation into a document such as a JHA, checklist, procedure or toolbox talk. You can edit it, keep every version, and download it as Word or PDF.

Can I upload photos and files?

Yes: photos, PDFs and Word files, up to 5 per message and 10 MB each. Crop or blur faces and personal details before sending. Heath removes location data from photos when you upload them.

Does Heath work on my phone?

Yes. Open askheath.app in your phone's browser. You can also add it to your home screen so it opens like an app.

Privacy and your data

Who can see my chats?

Your chats and files are tied to your account and only you can open them. If you rate an answer or report a problem, we may review that conversation to act on your feedback, and a chat is shared with a consultant only if you choose to attach it to a consultant request.

Is my data used to train AI?

No. We don't use your chats or uploads to train AI models, and our AI provider's commercial terms don't allow it to train on them either.

Can I delete my chats or my account?

Yes. Delete any chat from its menu in the sidebar, or delete your whole account in Settings → Account. Deleting your account removes your chats and files.

Where is Heath available?

Heath is intended for users in the United States. See our Privacy Policy for details.

Templates

What are Heath templates?

Ready-to-use written programs, JHAs, checklists and forms written by EHS pros. Buy once and edit them in Word.

How do I get my template after buying?

Checkout is handled securely by Lemon Squeezy, which emails your receipt. Your copy, licensed in your name, is ready to download right after purchase under Templates → My purchases (the receipt links there).

Can I share or resell a template?

You can edit and use it for your own organization, and consultants can present it in training they deliver. You can't resell, share copies or publish it. See our Terms of Service.

Consultant network

How do I find a consultant?

Sign in and open Consultant Network to browse vetted consultants by specialty and state, then message one from their profile. Not sure who fits? Send a request describing the job and our team emails you matches. Both are free. Learn more on the Consultants page.

Who pays the consultant?

You agree on scope and price directly with the consultant you hire. Some consultants in our network pay Heath a flat fee if you hire them. This never affects which consultants we show you or the order they appear in, and it doesn't change the price you pay. Consultants whose state law or professional code of conduct doesn't allow referral fees pay nothing and are shown the same way.

How do I join as a consultant?

Apply online with your credentials, specialties and service area. We verify credentials and insurance, then hold a short interview. See the Consultants page.

Ready to get to work?

Ask Heath your first question in under a minute. Pro is free for 7 days.