Your privacy choices

Heath does not sell your personal information, and we do not use it for third-party advertising, so there is nothing to opt out of there. This page shows the choices you do have and where to make them. It explains our Privacy Policy in plain terms; if anything here seems to differ, the Privacy Policy is what applies.

1. Your account details

• Your name: change it in Settings → Profile.
• Your password: set a new one in Settings → Account.
• Your email address: email support@askheath.app from your current address and we will change it for you.
• Site profiles: edit or delete the workplaces you've saved in Settings → Site profiles.

2. Your chats, uploads and documents

• Chats: delete any chat from its ⋯ menu. Its photos and files are deleted with it, unless you also saved them to your Documents.
• Documents: delete uploaded files and documents made with Heath on the Documents page.
• Projects: deleting a project keeps its chats; delete those separately if you want them gone.

Deleted information is removed from our systems within 30 days. Backups may hold it for up to 30 more days before they are overwritten.

3. Deleting your account

Go to Settings → Account → Delete account and type DELETE to confirm. This deletes your account, chats, uploads, documents, site profiles and any consultant applications or requests. If you have a subscription that renews, it is cancelled first. Payment and transaction records are kept for 7 years because tax and accounting rules require it.

4. Getting a copy or correcting your information

To get a copy of the personal information we hold about you, or to correct something that is wrong, email support@askheath.app. We will verify your identity and respond within 30 days. Some state laws give residents additional rights; we will honor those as required.

5. What you choose to share

• Consultants: nothing goes to a consultant unless you send a request or a message. Only what you write is shared, plus a chat only if you choose to attach one.
• Answer ratings: a thumbs up or down is optional. A thumbs down keeps a copy of that answer and your question so we can improve Heath, and we may review the related conversation. Click the same thumb again to remove your rating.
• Feedback and support: what you send through Share feedback, the contact form or email is used to answer you and improve Heath.

6. Emails

We send emails you need to use Heath: account and sign-in emails, trial reminders, billing notices, and receipts or downloads for purchases. These can't be switched off while you have an account. Heath does not send newsletters or marketing emails today. If we start, every marketing email will include an unsubscribe link.

7. Cookies, tracking and browser privacy signals

We use only essential cookies, to keep you signed in and to keep the Service secure. Vercel Web Analytics shows us which pages are visited and is designed to work without tracking cookies. We do not use advertising cookies or social media tracking pixels, and we do not track you across other websites. Because of this, a "Do Not Track" or Global Privacy Control signal from your browser does not change what we collect, and there is nothing further to turn off.

8. Questions

Email support@askheath.app. Heath Technologies, LLC, North Carolina.